5 Things That Made My Day and Boosted My Business
5 Things That Made My Day and Boosted My Business
Made my day is a phrase used to express extreme delight or satisfaction, and it is often used in business to describe small acts that positively impact customers. Let’s discuss some of them.
1. A Thoughtful Gift
Benefit
According to a study by the National Retail Federation, 80% of consumers are more likely to do business with a company that gives them a gift. Gifts show that you care about your customers and appreciate their business.
How to Do It
- Send a welcome gift to new customers.
- Give a small gift to customers who make a purchase.
- Offer a discount or promotion to customers who refer new business.
| Gift Idea | Cost | Time to Implement |
|---|---|---|
| Welcome gift (e.g., a gift card) | $5-$10 | 1 week |
| Small gift with purchase (e.g., a free sample) | $1-$5 | 1 day |
| Discount or promotion for referrals | 10% off | 1 hour |
2. Personalized Service
Benefit
McKinsey & Company found that personalized customer experiences can increase sales by up to 15%. When customers feel like they are being treated as individuals, they are more likely to be loyal and make repeat purchases.
How to Do It
- Use customer data to personalize your marketing messages.
- Offer personalized product recommendations.
- Provide excellent customer service.
| Personalization Technique | Cost | Time to Implement |
|---|---|---|
| Use customer data to personalize marketing messages | $0 | 1 week |
| Offer personalized product recommendations | $0 | 1 day |
| Provide excellent customer service | $0 | Ongoing |
3. A Positive Review
Benefit
- 92% of consumers read online reviews before making a purchase, and positive reviews can significantly impact your business.
- A positive review can make your day, boost your confidence, and motivate you to work even harder.
How to Do It
- Encourage customers to leave reviews.
- Respond to both positive and negative reviews.
- Use positive reviews to promote your business.
- 92% of consumers read online reviews before making a purchase
| Review Platform | Cost | Time to Implement |
|---|---|---|
| Google My Business | $0 | 1 day |
| Yelp | $0 | 1 day |
| $0 | 1 day |
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